The Grievance Process

Under Federal Medicare Law, End Stage Renal Disease (ESRD) Networks are authorized to implement procedures for evaluating and resolving patient complaints or grievances about the quality or adequacy of the care you receive in your dialysis facility. In Florida, your ESRD Network is:

FMQAI: The Florida ESRD Network
5201 W Kennedy Blvd, Suite 900
Tampa, Florida 33609

Telephone: 813-383-1530
Fax: 813-354-1514
For Patients Only: 800-826-3773
Email: info@nw7.esrd.net

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