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Referral Reviews
QIOs are required to conduct quality reviews when complaints about Medicare beneficiaries' healthcare are received from sources other than the beneficiary. These referrals come from a variety of state and federal agencies and organizations, that include but are not limited to:- the Centers for Medicare & Medicaid Services (CMS)
- the Office of the Inspector General (OIG)
- Florida's Agency for Healthcare Administration (AHCA)
- the Federal Bureau of Investigation (FBI)
- the Centers for Health Dispute Resolution (CHDR)
- the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- and Medicare fiscal intermediaries
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ISO 9001 : 2008
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- Medicare Contract Numbers: QIO: HHSM-500-2011-FL10C ESRD: HHSM-500-2010-NW007C
FMQAI 5201 W. Kennedy Boulevard Suite 900 • Tampa, Florida 33609-1822
