“Safety culture and culture of safety are frequently encountered terms referring to a commitment to safety that permeates all levels of an organization, from frontline personnel to executive management. More specifically, ‘safety culture’ calls up a number of features identified in studies of high reliability organizations, organizations outside of health care with exemplary performance with respect to safety. These features include:
- acknowledgment of the high-risk, error-prone nature of an organization’s activities
- a blame-free environment where individuals are able to report errors or close calls without fear of reprimand or punishment
- an expectation of collaboration across ranks to seek solutions to vulnerabilities
- a willingness on the part of the organization to direct resources for addressing safety concerns”
* http://psnet.ahrq.gov/glossary.aspx#safetyculture
Safety Culture General Resources (click here)
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